1. Information We Collect

We collect personal information you provide when you contact us, make a booking, or use our services. This may include:

• Your name, address, phone number, and email address

• Details about your cat(s), including health and vaccination records

• Payment and booking information​

 

2. How We Use Your Information

We use your information to:

• Manage your bookings and provide care for your cat(s)

• Contact you regarding your booking, or updates

• Maintain our records securely for business and legal purposes​

 

3. Sharing Your Information

We never share your personal information with third parties unless you explicitly ask us to do so. In certain situations, we may need to share limited information with your veterinarian for your cat’s care, but only with your consent.

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4. Data Security

We take the security of your data seriously and store it securely. Only authorised staff have access to your personal information, and we use appropriate measures to prevent unauthorised access or disclosure.

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5. Your Rights
You have the right to:

• Access the personal data we hold about you

• Request corrections to your information

• Request deletion of your personal information (subject to any legal or business requirements)

 

6. Cookies and Online Data

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences and analyse website usage. You can manage cookies via your browser settings.

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7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us